01Overview
DeveloperMill sells digital products: source code for Expo React Native templates and UI components. Because these are delivered instantly and cannot be "returned", this policy explains exactly when you can cancel an order or get your money back.
0230-day refund guarantee
If you are not satisfied with a paid Product, you can request a full refund within 30 days of purchase. We approve refunds in cases such as:
- The Product does not work as described, and we cannot fix the issue within a reasonable time.
- The Product is materially different from its description, screenshots, or demo.
- You were charged more than once for the same order, or charged in error.
- You bought the wrong license type. We can also upgrade you instead by refunding the difference.
- The Product does not meet your needs and you have not used it in a shipped project.
03When refunds are not available
- Requests made more than 30 days after purchase.
- The Product has been used in a published app, client project, or other shipped work.
- There is evidence the Product has been shared, redistributed, or published.
- Repeated refund requests from the same customer that suggest abuse of this policy.
- Issues caused by third-party services, your own modifications, or unsupported environments not listed in the Product description.
- Free Products, since no payment was taken.
04How to request a refund
Email support@developermill.com from the address on your account and include:
- Your order ID or the email used at checkout.
- The Product name and license type.
- A short description of the reason. For technical issues, steps to reproduce help us try to fix it first.
We reply to every refund request within 2 business days.
05Processing time
Approved refunds are sent back to the original payment method. Refunds are typically processed within 5–7 business days, although your bank or card issuer may take additional time to show the credit. We refund the full amount paid; any currency conversion or bank fees charged by your own bank are outside our control.
06After a refund
Once a refund is issued, the license for that Product is revoked, it is removed from your dashboard, and you agree to stop using and delete all copies of the source code, as set out in our Terms of Service.
07Order cancellation
Orders are fulfilled instantly, so once payment succeeds the order is complete and cannot be cancelled. Requests after that point are handled as refunds under this policy.
If a payment is pending or failed and you were still charged, contact us and we will cancel the order and reverse the charge in full.
08Subscriptions
All current Products are one-time purchases with no recurring charges, so there is nothing to cancel. If we offer subscriptions in the future, you will be able to cancel at any time before the next billing date, and you will keep access until the end of the paid period.
09Chargebacks
Please contact us before opening a dispute with your bank. We resolve most issues quickly. If a chargeback is filed, access to the Product is suspended while the dispute is reviewed.
10Contact us
Questions about refunds or cancellations? Email support@developermill.com.
DeveloperMill, India